Shipping policy

SHIPPING POLICY

All Grassy Ass Tattoo Co. merchandise is made to order. Please allow time for your order to be produced before it ships.

PROCESSING TIMES

Processing times may vary depending on the product and order volume. Estimated delivery dates shown at checkout include estimated production and shipping times and are not guaranteed.

SHIPPING

Shipping costs and available shipping methods are calculated and displayed at checkout based on your order and delivery location.

Once your order ships, tracking information will be sent to the email address provided at checkout when tracking is available.

DELIVERY DELAYS

Carrier delays, severe weather, holidays, customs processing, and other circumstances outside our control may affect delivery times.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout. Grassy Ass Tattoo Co. is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible at support@grassyasstattoo.com. We cannot guarantee that an address can be changed once an order has entered production or shipped.

LOST OR MISSING ORDERS

If your order appears to be lost in transit or has not arrived within the expected delivery window, contact us at support@grassyasstattoo.com with your order number so we can investigate.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 14 days of delivery at support@grassyasstattoo.com and include your order number and clear photos of the issue. Please see our Return & Refund Policy for additional information.

CONTACT

Questions regarding shipping can be sent to support@grassyasstattoo.com.